Privacy Policy

LAST UPDATED: September 22, 2026

Introduction

This Privacy Policy ("Policy") describes how Orbia AI System, LLC ("Orbia," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our website and Services, including any SMS/text messaging program we operate. By using our Services or opting in to receive SMS messages from us, you consent to the practices described in this Policy.

Information We Collect

When you express interest in our Services, register, or opt in to our messaging program, we may collect:

Personal Contact Information: name, company name, address, phone number, and email address.
Billing Information: billing name and address, payment details, and related account information, when you purchase Services.
SMS Opt-In Data: your mobile phone number and your consent preferences (marketing and/or non-marketing), collected when you affirmatively check the consent boxes on our forms.

How We Use Your Information

We use the information collected to:

Provide, operate, and improve the Services
Manage your account and respond to inquiries
Send appointment confirmations, reminders, and service-related updates via SMS (non-marketing messages), where you've consented
Send promotional offers, discounts, and service updates via SMS (marketing messages), where you've separately consented
Process billing and payments

SMS Data: Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information or SMS opt-in data to any third party, and we do not share it for any third party's own marketing purposes.

Message Frequency

Message frequency varies based on your interactions with our Services and the consent options you select.

Data Security

We use reasonable administrative, technical, and physical safeguards (including SSL encryption on form submissions) to protect your personal information from unauthorized access, use, or disclosure.

Age Restriction and Children's Privacy

By opting into our SMS services, you represent that you are at least 18 years of age. Our Services are not directed at, and we do not knowingly collect information from, children under the age of 13.

Your Choices

You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

Questions, Complaints, and Contact

If you have questions regarding this Privacy Policy, contact us at:

Orbia AI System, LLC
Attn: Privacy Officer
1001 S Main St, STE 500
Kalispell, MT 59901-1498
📧 orbiaaisystems@gmail.com
📞 +1 406-991-4227

Have more questions?

Contact our support team for any privacy inquiries or clarifications.